- Team Member -

Katie Malcolm


Katie has been a member of the Baltic family since September 2016 when she joined the assessment team as a Junior Assessor. In September 2017, Katie was promoted to an Assessor. The best part of the role for Katie is helping learners progress within their chosen career. As well as her day to day duties as a Junior Assessor, Katie recently became accredited to assess single qualifications on behalf of the Institute of Customer Service.

The best thing about working for Baltic according to Katie is that everyone is really friendly and supportive to each other. As a company, we also have internal values in which we need to think about when we complete our daily tasks to give the best experience we possibly can.

Katie’s greatest achievement is completing her Applied Business Computing degree at Sunderland University and finishing with a fantastic 2:1, she also passed her driving test on the first time!

Observation Grade