Software Technician Apprentice

Do you want to work for a company of Software experts and start your career in an exciting and rewarding industry?

Baltic Training Services and Simitive are delighted to be recruiting for a Software Technical Support Apprentice to join their team based in Bristol.

Why choose an apprenticeship?
Do you want to earn money, whilst gaining qualifications, business expertise, and boost your career prospects? Unlike traditional education, apprentices learn the skills they need on the job with the guidance of a mentor, and training from industry experts. In fact, research has shown apprentices can earn £4,000 more than those in similar job roles. If you’re ready to earn more, start your apprenticeship with Baltic Training today, apply below.

About the Employer
Simitive were established in 2012 and have since become a global leader in offering Organizational Effectiveness. Simitive offer simple, innovative software solutions across the education sector and local governments. They are looking to give huge amounts of support to an apprentice that is enthusiastic and wanting grow within a software career. If you feel you can bring in some fresh ideas to the team this might be the role for you!

Tasks to be trained in

  • Responding to client calls and emails through the company helpdesk
  • Ensuring bugs are correctly logged onto the company CRM system
  • Working alongside the development team and escalating any software issues
  • Working with the support team to ensure client portals maintain up to date

Training to be provided 

Software Development Technician Level 3
Course Content:
The modules you will complete as part of this apprenticeship are:
BCS Level 3 Certificate in Software Development Context & Methodologies Part 1 & 2

  • Software Development Environment, Roles and Structure – 5 days OLL
  • Software Development Processes – 4 days OLL, 1 day Location Based Exam
  • BCS Certificate in Programming Part 1, 2 & 3
  • Software Development Requirements – 5 days OLL
  • Developing Code Using Good Practice & Logic – 5 days OLL
  • Software Data, Interfaces & Security – 4 days OLL, 1 day Location Based Exam

Skills Required

  • Knowledge in coding
  • Someone who is technically minded
  • A passion for development
  • Ability to use own initiative
  • Good communication skills

Hunger to learn. We’re always looking for enthusiastic people to add to our talent pool: at Baltic, we believe people are more than a list of skills, so even if you don’t feel like you tick every box – get in touch with us! Our apprenticeships will teach you all the skills you need to succeed anyway!

Salary, Hours, Benefits

  • £8,775 per annum
  • Monday to Friday 9.00AM – 5.30PM (37.5 hours per week)
  • 20 days holiday plus bank holidays
  • Access to Perkbox after successfully completing 3-month probation period

There are career progression opportunities available upon completion of the programme. You, along with your employer, may progress to a Level 4 programme, and take your training even further.

Location & Travel
Simitive are based in the City Centre of Bristol making it very easy to access through public transport. There are a variety of bus stops around the area and a train station within a 15-minute walk. With an abundance of amenities within walking distance this gives you different options for lunch.

Due to funding requirements, there is specific candidate criteria that applies to this apprenticeship opportunity. In order for our employer to offer this vacancy they must be able to draw down full government funding for the position. As such, only candidates aged 16 – 18 will be eligible to apply for this vacancy. However, as we work with a range of employers who do not require full government funding to offer apprenticeship opportunities, please visit our website: to discuss and apply for alternative apprenticeship opportunities.
Full Government funding rules and regulations can be found here: sec E93.
About Baltic 
Baltic Training are one of the only apprenticeship training providers that offer a completely tech-focused, tech-driven training solution. We help people transform their knowledge and passion into skills that employers need.
If this sounds like the role for you, get in touch! Once we receive your application one of our team will be in touch to help you with the next stage of your application. In the meantime if you want to get a head start on the other applicants expand your knowledge with the links provided!

A residency eligibility applies to this vacancy.   You must be a British or European Economic Area (EEA) citizen and have been resident in the UK or EEA country for the past 3 years.  Residency rules and some exceptions can be found here (clause P305)