IT Support Apprentice

Are you interested in working within an internal IT team within an ever-growing customer oriented company?

Baltic Training and are delighted to be recruiting for an IT Support Apprentice to join their team based in Bradford.

Why choose an apprenticeship?

Do you want to earn money, whilst gaining qualifications, business expertise, and boost your career prospects? Unlike traditional education, apprentices learn the skills they need on the job with the guidance of a mentor, and training from industry experts. In fact, research has shown apprentices can earn £4,000 more than those in similar job roles. If you’re ready to earn more, start your apprenticeship with Baltic Training today, apply below.

About the Employer were established in year 2000 and have since been offering organisations health and safety packages. were short listed for the most awarding organisation within 2015/16 and have their customers at the heart of its operations. are now looking for a passionate individual to join their team.

Tasks to be trained in 

  • Internal 1st Line Helpdesk Support
  • Escalating internal queries and issues to the IT manager
  • Troubleshooting IT technical issues
  • Working with cloud based security
  • Creating new user profiles
  • Updating and maintaining field base staff phones and laptops.

Training to be provided

Infrastructure Technician Level 3
Course Content:
The modules you will complete as part of this apprenticeship are:

  • Coding and Logic (Includes Exam)
  • Business Processes (Includes Exam)

Microsoft Technology Associate (MTA’s):

  • Networking Fundamentals (Includes Exam)
  • Mobility and Device Fundamentals (Includes Exam)
  • Cloud Fundamentals (Includes Exam)

Skills Required 

  • Any knowledge within hardware/software with be beneficial
  • Passion for IT
  • Good telephone manner
  • Professional attitude
  • Career minded
  • Good time keeping

We’re always looking for enthusiastic people to add to our talent pool: at Baltic, we believe people are more than a list of skills, so even if you don’t feel like you tick every box – get in touch with us! Our apprenticeships will teach you all the skills you need to succeed anyway!

Salary, Hours, Benefits

  • £243.00 per week
  • Monday – Friday, 9.00am – 5.00pm (37.5 hours per week)
  • 20 Holidays plus Bank Holidays
  • Company days out and team meals
  • Can be offered extra training

There are career progression opportunities available upon completion of the programme. You, along with your employer, may progress to a Level 4 programme, and take your training even further.

Location & Travel are located within a 10 minute walk from Bradford city centre and are only a 5 minute walk to the closest train station. With bus routes around the area it is easily accessible by public transport. Car parking is available for drivers.  

About Baltic

Baltic Training are the only apprentice and training provider that offer a completely tech-focused, tech driven training solution. We help people transform their knowledge and passion into skills that employers need.
If this sounds like the role for you, get in touch! Once we receive your application one of our team will be in touch to help you with the next stage of your application. In the meantime if you want to get a head start on the other applicants expand your knowledge with the links provided!


A residency eligibility applies to this vacancy.   You must be a British or European Economic Area (EEA) citizen and have been resident in the UK or EEA country for the past 3 years.  Residency rules and some exceptions can be found here (clause P305)