IT Support Apprentice

Are you interested in working as an IT technician for an ever-growing Software company?

Baltic Training and Total Control Pro are delighted to be recruiting for an IT Support Apprentice to join their team based in Northampton.

Why choose an apprenticeship?

Do you want to earn money, whilst gaining qualifications, business expertise, and boost your career prospects? Unlike traditional education, apprentices learn the skills they need on the job with the guidance of a mentor, and training from industry experts. In fact, research has shown apprentices can earn £4,000 more than those in similar job roles. If you’re ready to earn more, start your apprenticeship with Baltic Training today, apply below.

About the Employer

Total Control Pro were established in 2012 and has grown rapidly ever since. They are a Software company whose aim is to transform the manufacturing industry through the use of technology. They are now looking for a passionate individual to join their IT team to bring in some fresh ideas.

Tasks to be trained in

  • Answer customer support requests in a timely manner
  • Building and installing PCs and Laptops
  • Working with a variety of hardware and software
  • Working with other members of the team to fix problems
  • Monitoring inbox’s and updating job systems in a timely manner

Training to be provided

Course Content:

The modules you will complete as part of this apprenticeship are:

  • Coding and Logic (Includes Exam)
  • Business Processes (Includes Exam)

Microsoft Technology Associate (MTA’s):

  • Networking Fundamentals (Includes Exam)
  • Mobility and Device Fundamentals (Includes Exam)
  • Cloud Fundamentals (Includes Exam)

 Skills Required

  • Passion for Technology
  • Knowledge of Hardware/Software would be beneficial
  • Technically minded
  • Can use own initiative
  • Hardworking attitude

We’re always looking for enthusiastic people to add to our talent pool: at Baltic, we believe people are more than a list of skills, so even if you don’t feel like you tick every box – get in touch with us! Our apprenticeships will teach you all the skills you need to succeed anyway!

Salary, Hours, Benefits

  • £168.75 per week
  • Monday – Friday 9.00AM – 5.00PM
  • 28 Holidays including holidays

There are career progression opportunities available upon completion of the programme. You, along with your employer, may progress to a Level 4 programme, and take your training even further.

Location & Travel

Total Control Pro are located within a busy area of Northampton and has a variety of shops/ restaurants around the area. There are a variety of bus routes and is within a few minute walk to the closest train station. There is also parking nearby for drivers.


Due to funding requirements, there is specific candidate criteria that applies to this apprenticeship opportunity. In order for our employer to offer this vacancy they must be able to draw down full government funding for the position. As such, only candidates aged 16 – 18 will be eligible to apply for this vacancy. However, as we work with a range of employers who do not require full government funding to offer apprenticeship opportunities, please visit our website: to discuss and apply for alternative apprenticeship opportunities.

Full Government funding rules and regulations can be found here: sec E93.

About Baltic

Baltic Training are the only apprentice and training provider that offer a completely tech-focused, tech driven training solution. We help people transform their knowledge and passion into skills that employers need.

If this sounds like the role for you, get in touch! Once we receive your application one of our team will be in touch to help you with the next stage of your application. In the meantime if you want to get a head start on the other applicants expand your knowledge with the links provided!


A residency eligibility applies to this vacancy.   You must be a British or European Economic Area (EEA) citizen and have been resident in the UK or EEA country for the past 3 years.  Residency rules and some exceptions can be found here (clause P305)