Looking to join a growing business where you’ll receive great mentorship from someone who has walked in your footsteps? Want a role where you’ll get exposure to a wide range of responsibilities in IT?

You’re in luck!

BWC Group are an evolving manufacturing business who are giving an apprentice the opportunity to join their IT team and support them in their current reshuffle and beyond.

Based in the Crownhill area of Milton Keynes, you’ll be involved with supporting the internal IT infrastructure.

Salary, Hours & Benefits

  • £11,700 per annum
  • Monday to Friday 9am – 5.00pm
  • 20 days holiday entitlement (plus bank holidays)

There are career progression opportunities available upon completion of the programme. You, along with your employer, may progress to a Level 4 programme, and take your training even further.

Roles & Responsibilities

Reporting into the Group Operations Director, you will be in a large open plan office with a close-knit and very supportive team.
Typical roles and responsibilities include (but are not limited to):

  • Assist on the internal IT Helpdesk, organising workload and managing ticket priorities within SLAs
  • Provide 1st line support, troubleshooting user issues and maintaining system stability
  • Provide remote support to home users over the phone, as well as through email & messaging
  • Set up new user equipment and accounts
  • Install new software and hardware for user systems
  • Supply critical data and reporting to all areas of the business
  • Troubleshoot network issues and ensure maximum up-time

Full support and guidance will be provided by both the employer and training provider throughout the apprenticeship.

Desired Skills & Competencies

  • Good communication skills
  • Any hands on IT experience would be beneficial

Personal Qualities

  • Friendly
  • Hardworking
  • Quick-learner
  • Self-managed and motivated

About the Employer

BWC Group are a leading UK supplier and manufacturer of a wide range of plastic and aluminum products.

For more information about BWC Group, please visit their website at the below address:


Location & Travel

Located in the Crownhill area of Milton Keynes, their office is based on a business park and a number of parking space. There is also a number of bus stops nearby that run services around the local area.


Due to funding requirements, there is specific candidate criteria that applies to this apprenticeship opportunity. In order for our employer to offer this vacancy they must be able to draw down full government funding for the position. As such, only candidates aged 16 – 18 will be eligible to apply for this vacancy. However, as we work with a range of employers who do not require full government funding to offer apprenticeship opportunities, please visit our website: www.baltictraining.com/vacancies to discuss and apply for alternative apprenticeship opportunities.

Full Government funding rules and regulations can be found here

Training to be Provided

If you are successful in securing this role, you will be enrolled onto one of our apprenticeship programmes. Follow the link below for the programme applicable to this role:

Click here

We’re always looking for enthusiastic people to add to our talent pool: at Baltic, we believe people are more than a list of skills, so even if you don’t feel like you tick every box – get in touch with us! Our apprenticeships will teach you all the skills you need to succeed anyway!

Why choose an Apprenticeship?

Apprenticeships are a great way to get the qualifications and experience needed to start your career. Combining technical training with work experience, becoming an apprentice is the first step to a recognised career path. The digital sector will only continue to grow and an apprenticeship with Baltic will enable you to join this diverse, fast-moving and exciting industry, putting you at the forefront of tomorrow’s world. If you’re ready to earn more, start your apprenticeship with Baltic Training today, apply below.

About Baltic

Baltic Training are one of the only apprenticeship training providers that offer a completely tech-focused, tech-driven training solution. We help people transform their knowledge and passion into skills that employers need.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage. In the meantime, if you want to get a head start on the other applicants, expand your knowledge with the links provided!


A residency eligibility applies to this vacancy.   You must be a British or European Economic Area (EEA) citizen and have been resident in the UK or EEA country for the past 3 years.  Residency rules and some exceptions can be found here