I.T. Professional

This apprenticeship builds upon the knowledge and skills learnt on the level 3 apprenticeship or equivalent. The apprentice will complete modules that prepare them for project management and IT systems development, ensuring that thorough planning, testing and integration is completed. They will complete courses based on Windows Server 2012 and Virtualisation, allowing them to function with the vital tools of today’s networks. Apprentices will consider how to interact with various customers in a professional manner while working on emerging technologies.

This programme is at Level 4.

To view full programme, click here.

Job Roles:

This apprenticeship will help you fill roles such as:

  • Technical Support Engineer
  • I.T. Helpdesk Analyst
  • Helpdesk Administrator
  • Desktop Support Analyst
  • Support Technician
Course Content:

The modules in this apprenticeship include:

  • Level 4 Diploma in ICT Professional Competence
  • Level 4 Higher Diploma in ICT Systems and Principles
  • Systems Development
  • Project Management and Effective Communication
  • Emerging Technologies
  • Data Communications and Networking Technologies
  • ICT Virtualisation
  • Installing and Configuring Windows Server 2016

The training is delivered using a variety of methods, including Online Live, workshops and self-study. Apprentices will receive assessor contact every 6 weeks which will be a full progress review, we encourage all managers and mentors to participate in this progress review.

Courses will run typically every 6-8 weeks, and the order of the modules can be subject to change.

For new starts on the higher programme there are an additional 2-3 workshops over the duration of the apprenticeship, these are 1 day each.

Duration: 15-18 Months | Training 6 Weeks
Training Method: Online Live and Workshops

Baltic Training do not deliver training in isolation. In addition to the experience gained through meaningful employment the apprentice will develop key business skills which will strengthen their employability within any chosen path.